Privacy Policy

This policy explains how Jane Smith of Right at Home Realty, Brokerage (“we”, “us”) collects, uses, and protects the personal information of visitors to this website, in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL).

Information we collect

• Information you give us: your name, email, phone number, and any message you send through our contact forms, showing requests, home-valuation requests, or the AI chat assistant.
• Usage information: basic analytics about how the site is used (pages viewed, general location, device type), collected to improve the site.

We do not ask for sensitive information (such as financial account numbers or government IDs) through this website.

How we use your information

• To respond to your inquiries and provide the real-estate services you request.
• To send you information you have asked for (such as listings, market updates, or a home valuation).
• To operate, secure, and improve this website.

Consent & communications (CASL)

By submitting a form or chatting with our assistant, you consent to us contacting you about your inquiry. Any commercial electronic message we send will identify us and include an unsubscribe option. You may withdraw your consent at any time by contacting us using the details below.

Disclosure of your information

We do not sell your personal information. We may share it with:

• Right at Home Realty, Brokerage, of which we are a registrant, as required to provide services and meet regulatory obligations.
• Service providers who help us operate the site (for example, hosting and analytics), bound to protect your information.
• Authorities where required by law.

Listing data

Property listings shown on this site are provided under licence from the Toronto Regional Real Estate Board (TRREB). That data is subject to TRREB's terms and is provided for consumers' personal, non-commercial use.

Retention & security

We keep your personal information only as long as needed for the purposes above or as required by law, and we use reasonable safeguards to protect it against loss, misuse, and unauthorized access.

Your rights

Under PIPEDA you may request access to the personal information we hold about you and ask us to correct it. To make a request, or to ask a question about this policy, contact us:

Jane Smith, Right at Home Realty, Brokerage
500 Kingston Rd W, Ajax, ON L1S 6M1
jane@janesmith.ca · (905) 555-0142

Changes to this policy

We may update this policy from time to time. The “last updated” date above reflects the current version.